🔒 Privacy Policy

Effective Date: 02/01/2026

Five Star Construction and Roofing LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information.

1. What Information We Collect

We may collect the following types of information:

Personal Information

Name
Phone number
Email address
Service address
Information you provide in service requests or forms

Automatically Collected Information

IP address
Browser type
Device type
Pages visited and interaction data
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments
Provide service estimates and updates
Respond to inquiries and customer service requests
Send SMS notifications (if you opt in)
Improve website performance and user experience
Maintain internal business records

3. SMS Opt-In Details

If you provide your phone number and check the SMS consent box, you agree to receive text messages related to:

Appointment reminders
Service notifications
Estimate updates
Customer support communications
Promotional messages (only if separately consented)

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time.

We maintain records of consent and honor all opt-out requests.

4. Cookie & Tracking Practices

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies help us understand user behavior and improve site functionality.

You can control cookies through your browser settings.

5. Data Security and Handling

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission is 100% secure.

6. User Rights

You may request to:

Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw communication consent

To make a request, contact us using the information below.

7. Mobile Information Sharing Statement

We do not sell, rent, or share your mobile information with third parties for marketing purposes. Your phone number and SMS consent information are used solely for communication related to your service requests and interactions with our company.

Contact Information

Five Star Construction and Roofing LLC
📧 info@five-star-roofing.com

📜 Terms and Conditions

Effective Date: 02/01/2026

By using our website or services, you agree to these Terms and Conditions.

1. Description of SMS Use Cases

If you opt in to receive SMS messages, you may receive:

Appointment confirmations and reminders
Service updates and estimate notifications
Customer service responses
Promotional offers (only if separately consented)

2. Opt-Out Instructions

You can opt out of SMS communications at any time by replying STOP to any message. For help, reply HELP or contact us directly.

3. Customer Support Contact

For assistance, contact:

📧 info@five-star-roofing.com
📞 281-690-5022

4. Message & Data Rate Disclosure

Message and data rates may apply. Message frequency varies depending on your service activity and communication preferences.

5. Carrier Liability Disclaimer

Mobile carriers are not responsible for delayed or undelivered messages.

6. Age Restriction

Our services and communications are intended for individuals 18 years of age or older.